Welcome to ServiceMaster Restore of Peterborough

There are various pathogenic microorganisms that can be infectious, which have differing levels of difficulty to inactivate. Many of the recent emerging pathogens we have seen are enveloped viruses, including Coronavirus (SARS-CoV-2). Enveloped viruses are more susceptible to disinfectants, so they are less difficult to inactivate. This also means, however, that they are easier to spread and re-contaminate.

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Depending on the extent of the fire or smoke damage, this is ultimately your decision. Your insurance company may provide some guidance on this matter. Some things you may want to consider are safety concerns, odours, electricity, and disruption as a result of the equipment, work and noise that may be necessary to complete the restoration process in your home. If vacating your premises during the process, consider forwarding your mail to your temporary residence; stopping your newspaper and other deliveries; notifying your utility company, cable company, etc., of the temporary suspension of services during the restoration process.

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As the commercial property owner, you are responsible for payment and will need to sign a form authorizing payment for the restoration services. If this is an insurance claim, ServiceMaster Restore generally collects only the deductible (co-payment) amount from you and bills the balance to your insurance provider as a service to you. If you have a large loss, your mortgage company may be included as a payee on the payment from your insurance company, and you may need to obtain a signature from them as well. If your claim is not covered by insurance or you decide not to file a claim, you will be expected to pay in full. A payment schedule may be agreed upon prior to the start of any non-insured work.

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