FAQs
More FAQs- What does pre-loss condition mean?
- Will I have to be home all the time during the restoration process?
- Can I walk on the area during the drying process?
There may be some damage to your commercial property and facility that existed prior to the loss. Therefore, these damages will not be included in the scope of repairs. We are responsible for returning your commercial property to how it was before the damage occurred, in other words, to its pre-loss condition, using materials of like-kind and quality. At your request, we will provide you with an estimate for any additional construction projects you may wish undertaken by our team. This additional work is termed, “non-insured work.”
No, we will do our best to make sure you may go about your daily routine without having to worry about having to be at home all the time during the restoration process. For site access, you can provide a key to your ServiceMaster Restore Project Manager or opt to install a private-code lock box on the property.
It is strongly suggested that foot traffic is kept to a minimum during the drying process. When necessary, wearing shoes during the drying process is also recommended for safety concerns.